FAQ
Your Guide to Understanding Our Services
Find answers to some of the most common questions we receive. We hope this information will be helpful to you, and if you have any additional questions, please don’t hesitate to reach out!
The Optima team should reply within 48 hours to provide date & time options to schedule this between our design eye & architect. Coming soon: a way to schedule this online yourself. Contact Us »
We'll let our past clients answer this for us:
“We interviewed three companies and Rob’s attention to detail and his personality. Also the timeline to completion was better than any other pool builder we talked to. We went with Optima because of [the owner] Rob, his sense of humor, his design talents and architecture background."
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“communicated quickly and resolved issues when they popped up”
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“Because of the great service and [owner] stands behind his product years after”
- In-floor cleaning system - This pops up from the floor, sweeps debris to one corner, to one main drain for easy removal. This design is best for luxury pools. Along with Fusion 2 disinfectant equipment, this is optimal.
- iRobot & Polaris (driven by a pump) are other options but not recommended by Optima
- Mini pebble: This is most preferred by Optima's designer
- Not recommended:
• Quartz, because it streaks
• Marcite
- Leuter: This is the most durable & recommended by Optima
- Other options include: limestone, travertine, concrete & brick
- stones
- travertine
- turf
- plain concerete
- gold
- tile with grip
Especially in Texas, this ensures year-round enjoyment in your outdoor oasis, no matter the crazy weather we have in Central Texas.
Optima provides a start-up service for one month once pool is filled. At the end of the month, a pool school is included for the owner to know how to care for the pool and its equipment. After that, our clients are welcome to hire the pool service company of their choice, perhaps the one that has been servicing their pool during start-up.